Question 1

What is BE Innovative?

Accepted Answer

BE Innovative is an AI-powered marketing and CRM platform built for African businesses. It unifies paid advertising, social media publishing (Facebook, Instagram, TikTok), customer relationship management, and a 24/7 AI support agent into a single dashboard, managed by BE Innovative's own team.

Question 2

How much does BE Innovative cost?

Accepted Answer

BE Innovative offers five plans billed in Naira: Solo at ₦15,000/month, Starter at ₦35,000/month, Growth at ₦80,000/month, Business at ₦150,000/month, and a custom-priced Agency plan for managing multiple clients. Every plan includes a 14-day free trial with no card required.

Question 3

Does BE Innovative manage my ads and social media for me?

Accepted Answer

Yes. BE Innovative's team manages campaign strategy, setup, and optimization on your behalf across Facebook, Instagram, TikTok, Google, and WhatsApp, so you don't need an in-house ads specialist.

Question 4

What is the AI Agent feature?

Accepted Answer

The AI Agent is a 24/7 automated assistant that responds to customer messages on your website and social DMs, capturing leads and answering common questions even outside business hours. It's available on the Business plan and above.

Question 5

Is there a free trial?

Accepted Answer

Yes, every BE Innovative plan starts with a 14-day free trial and no credit card is required to sign up.

Question 6

Does BE Innovative support appointment booking?

Accepted Answer

Yes. Businesses on the Growth plan and above get a shareable booking link where customers pick an open time slot and service themselves. An optional booking fee can be required, paid directly to the business's own bank account via Paystack.

Question 7

What is Ads Loan?

Accepted Answer

Ads Loan is BE Innovative's advertising financing offering. BE Innovative funds and runs the ad campaign, nurtures every lead, and hands the customer over to the business only once they've actually paid. The business then pays 30% of that amount, with nothing owed if a lead never converts.

Question 8

Can I flag my most loyal customers?

Accepted Answer

Yes. Businesses can set a visit threshold, and any customer who crosses it is automatically flagged with a VIP badge in the CRM.

Question 9

Can I message a specific group of customers?

Accepted Answer

Yes. Businesses can send a one-off message by email or SMS to a chosen customer segment, such as New, Contacted, Customer, Lost, or everyone at once.

Question 10

Do customers get asked for reviews automatically?

Accepted Answer

Yes. Once an appointment is marked complete, BE Innovative automatically sends the customer a feedback request, with no manual action required.

Question 11

Can I send invoices to my customers?

Accepted Answer

Yes. Businesses can create an invoice with line items and a total, then share a link their customer can view, pay online, or print. Once paid, it automatically becomes a receipt.

Question 12

Can I call customers directly from the dashboard?

Accepted Answer

Yes. A business's own phone rings first, just like a normal call, and once they answer, they're automatically connected to the customer. The call is recorded, billed from the business's wallet per minute used, and always shows the business's own number to the customer, never an individual staff member's personal line.

Question 13

Does BE Innovative support Electronic Medical Records (EMR)?

Accepted Answer

Yes, as an add-on for businesses that need it, such as clinics and hospitals. Businesses can keep patient profiles, visit history, prescriptions, and lab results, linked to their existing customer database. Access is restricted to specific staff the business owner chooses, and duplicate-visit protection helps prevent the same patient from ending up as two separate records.

Question 14

Which countries does BE Innovative serve?

Accepted Answer

BE Innovative is built for African businesses and is billed in Nigerian Naira, with clients based in Nigeria and across the wider African market.

BE Innovative: Ads, Social, Messaging & CRM in One Platform

What BE Innovative does

Pricing

Frequently asked questions

What is BE Innovative?

Is there a free trial?

Does BE Innovative manage my ads for me?

Does BE Innovative support Electronic Medical Records (EMR)?

Which countries does BE Innovative serve?